Frequently Asked Questions

Whether you’re curious about how we use our cutting-edge physics-based AI, how WideSense works with your existing hardware and software, or ready to get started with electrification, this is the place to find the answers.

If you don’t see what you’re looking for, feel free to reach out to us at sales@widesense.net—we’d love to help!

Below, you’ll find straightforward answers to key questions, from integrating WideSense into your operations to understanding the benefits it brings.
Let’s dive in!

  • WideSense offers three key services designed to optimize fleet operations and support electrification:

    Operational Assessments

    We analyze your current fleet operations—regardless of vehicle powertrain—to identify inefficiencies and uncover opportunities for improvement through electrification. This ensures your fleet is primed for greater efficiency and cost savings.

    Operational Design

    WideSense specializes in designing data-driven, tailored solutions for fleet electrification. Whether you’re transitioning to EVs, expanding existing EV operations, or preparing tender responses, our Operational Design service delivers precise strategies for vehicles, chargers, depots, and schedules.

    Real-Time Operations Guidance

    Our Real-Time Operations Guidance software optimizes your fleet’s daily performance. By providing actionable, real-time decision support, we enhance EV utilization, minimize energy costs, and ensure reliable operations.

    Our services are designed to support fleets at every stage of their electrification journey, from planning to execution and beyond.

  • WideSense uses physics-based AI, our proprietary purpose-built technology, to create highly accurate digital twins of your fleet and operations, enabling precise optimization.

    By combining millions of miles of real-world data with our advanced modeling, we design fleets with the right vehicles, routes, chargers, and energy needs, tailored to your operational demands.

    In real-time, our platform adjusts to variables like traffic, weather, and energy prices to minimize costs and ensure reliability.

    Unlike traditional approaches, WideSense delivers actionable, holistic insights that maximize efficiency and sustainability for both long-term planning and day-to-day operations.

  • No! WideSense is a cloud-based software suite that connects with your existing hardware.

    We are pre-integrated with many telematics, charge management, and depot management providers and we offer an API to make connections to additional hardware fast and easy.

  • No! WideSense is designed to seamlessly integrate into your existing ecosystem.

    We understand that fleet operators rely on a variety of IT solutions so we've built WideSense to painlessly integrate into your existing toolchains - whether it's telematics, charge management, depot and yard management, scheduling, CAD/AVL, or anything in between.

  • No, WideSense is not a telematics solution.

    WideSense is a cloud-based software solution that integrates with your existing telematics solution. In fact, we are pre-integrated with many common telematics systems around the world.

    While telematics systems focus on collecting and displaying vehicle data, WideSense goes further by integrating telematics inputs with predictive modeling and advanced optimization.

    We transform telematics data into actionable insights, providing strategic guidance for fleet operations - optimizing assignments, and improving efficiency across EV fleet operations. WideSense complements telematics systems by delivering data-driven recommendations tailored to your operational needs.

  • No, WideSense is not a charge management system (CMS). WideSense works with CMS.

    While a CMS handles essential charging tasks like safety control, schedule execution, and energy limiting based on user inputs, WideSense enhances these systems by integrating real-time intelligence, operational guidance, and automation.

    By working alongside your existing CMS, WideSense optimizes fleet-scale charging strategies, ensuring efficient energy use, cost savings, and improved fleet readiness - learn more (https://www.widesense.net/cms-enhancement).

  • WideSense provides fleet operators a wide range of benefits.

    For fleets transitioning to EV or expanding existing EV operations, our Operational Design consultancy has demonstrated significant capital savings—enabling operators to deliver service with fewer EVs, fewer chargers, smaller depot footprints, and smaller utility service at the depot.

    Active EV fleets leveraging our Real-Time Operational Guidance software have consistently experienced higher EV utilization, fewer low-SoC events, reduced energy costs, and lower total cost of ownership (TCO).

    When it comes to tender responses, WideSense gives you a competitive edge by delivering precise, data-driven proposals. We design the most efficient fleet configurations, depot layouts, charger placements, charging strategies, and schedules to ensure you can deliver the concession at the lowest possible cost. All this is balanced with the confidence of being able to reliably meet service requirements, making your bid both compelling and achievable.

    Reach out to sales@widesense.net and let’s discuss getting started with a Proof of Value to understand the specific benefits that we can bring to your fleet.

  • Yes, WideSense can assist you in preparing tender responses and concession bids for EV operations.

    Our expertise in electric vehicle operations, combined with advanced modeling and AI-powered optimization, enables us to help you deliver a larger volume of precise and compelling bids.

    By leveraging our digital-twin predictions, we eliminate uncertainties, optimize fleet planning, and enhance operational efficiency, ensuring your proposals are both competitive and aligned with long-term profitability and sustainability goals.

    Reach out to sales@widesense.net to start the conversation and learn how we can help.

  • Yes, whether you're just getting started or expanding, WideSense can help design your fleet electrification plan.

    We go beyond basic EV suitability assessments by creating a holistic, data-driven design tailored to your operations. This can include everything from determining the right number and type of vehicles, configuring chargers, optimizing their layout, and planning for depot energy needs.

    Our approach ensures your fleet is designed to efficiently handle the work you need to get done, maximizing performance and minimizing costs.

  • Yes, WideSense provides advanced tools to monitor and evaluate the state of health of your EV fleet’s batteries.

    Using precise data filtering and real-time validation, we track critical metrics like charge cycles, depletion levels, temperature exposure, and charging patterns. Our approach not only ensures accurate battery capacity estimates but also links battery performance to operational and environmental factors, providing actionable insights.

    WideSense goes beyond simple monitoring by integrating battery health into fleet operations. This means degraded batteries are accounted for in real-time guidance, ensuring reliability and performance while extending battery life and reducing costs.

    Whether you’re managing lifecycle decisions or optimizing fleet usage, WideSense offers a holistic view to keep your EVs performing at their best.

  • Let’s get a conversation rolling!

    Shoot us an email to sales@widesense.net — our team is ready to chat, brainstorm around your needs, and geek out about all things EV fleet optimization.

Let’s get started

Schedule a session with our solutions team to learn how WideSense can support the next step of your electrification journey.